Remote Tech Support Online

New Feature!

by admin on Dec.31, 2008, under Main Thread, RTSO Status Blog

RTSO is excited to give you a much needed new feature - Instant Access!!!

Please look for the new link at the top right of the blog, which says “Quick Help”

Most of our excitement, can be explained there.

Leave a Comment more...

Merry Christmas and Happy New Year!!!

by admin on Dec.23, 2008, under Main Thread

RTSO has been around for almost 1 full year!

50% off from now till Christmas!!!!  That’s only $14.99!!!

It’s super simple to get help when you need it, so why not try us out?

Everyone have a great holiday season, and drive extra safe in places with ice & snow.

Leave a Comment more...

G! Adsense

by admin on Dec.08, 2008, under RTSO Status Blog

Many people think by joining Google Adsense a website developer or owner may be “selling out.”

I happen to disagree with that, since Google has derived a way to make these website developers and owners some extra cash. And for my site especially, which doesn’t make very much income to start with, I can get a little extra income with my pages, rather than losing everything.

So, to anyone with a little interest, Google Adsense will be beginning soon. Have a Great Day!

Leave a Comment more...

New Refferal Program

by admin on Nov.18, 2008, under Main Thread

We are beginning a new refferal program where RTSO will pay you $10 for each customer you bring us that purchases our services.

This is a very lucrative and profitable way to tell your friends about us.

How much cash is in YOUR address-book?

Leave a Comment more...

Antivirus 2009 Removal

by admin on Nov.05, 2008, under Main Thread

Our services will detect and remove Antivirus 2009 if it is installed; if you do not want to do the following yourself.

So you’ve discovered that you’ve been infected with Antivirus 2009 or other types of spyware. Now you want to manually remove it and prevent further damage to your computer. To remove Antivirus 2009 or other malware components, please follow the instructions below.

Note: This Antivirus 2009 manual removal process is difficult and you run the risk of destroying your computer.

Find and Stop Antivirus 2009 Processes:
av2009.exe
Antivirus2009.exe
AV2009Install.exe
av2009[1].exe
AV2009Install_880405[1].exe
AV2009Install_880405[2].exe
c:\Program Files\Antivirus 2009\av2009.exe
c:\WINDOWS\system32\ieupdates.exe
Power-Antivirus-2009.exe
AV2009Install[1].exe
ieexplorer32.exe
%PROGRAMFILES%\Antivirus 2009\av2009.exe

Find and Unregister Antivirus 2009 DLL Files:
c:\WINDOWS\system32\winsrc.dll
%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll

Find and Remove Antivirus 2009 registry values:
Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Antivirus 2009
HKEY_CURRENT_USER\Software\75319611769193918898704537500611
HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “ieupdate”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “75319611769193918898704537500611″
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}

Find and Delete Antivirus 2009 Files:
av2009.exe
Antivirus2009.exe
AV2009Install.exe
av2009[1].exe
Antivirus 2009.lnk
Uninstall Antivirus 2009.lnk
AV2009Install_880405[1].exe
AV2009Install_880405[2].exe
c:\Program Files\Antivirus 2009
c:\Program Files\Antivirus 2009\av2009.exe
c:\WINDOWS\system32\ieupdates.exe
c:\WINDOWS\system32\winsrc.dll
c:\WINDOWS\system32\scui.cpl
%UserProfile%\Desktop\Antivirus 2009.lnk
%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk
%UserProfile%\Start Menu\Antivirus 2009
%UserProfile%\Start Menu\Antivirus 2009\Uninstall Antivirus 2009.lnk
%UserProfile%\Start Menu\Antivirus 2009\Antivirus 2009.lnk
Power-Antivirus-2009.exe
AV2009Install[1].exe
ieexplorer32.exe
ieexplorer32.exe-removed_skip

Anti-Spyware Recommendation:

Malware such as Antivirus 2009 can invade your privacy, bombard you with pop-up windows, slow down your computer, and even make your computer crash. So if you want to prevent malware, you have to take back control of your PC today!

Important: Our suggestion for preventing future malware is to obtain a good online anti-spyware program, which will make sure that your system remains safe when you surf on the web.

Leave a Comment more...

Good News

by admin on Nov.02, 2008, under Main Thread

RTSO, has decided to also become a PC manufacturer.

Well, in a way.

We got a good deal on one of our workstations, and everyone who has visited our offices is very impressed.

We’re going to start building these beauties for $100 per box. The box costs less than $400. Add a 19″ LCD with built in speakers, a keyboard and mouse, and you got yourself a super nice system for about $655.00

It will out-perform most of the store bought systems around.

We added a second nice graphics card, made a couple custom twists and come up with this.

Isnt it pretty?

Isn't it pretty?

Leave a Comment more...

Update Complete

by admin on Oct.11, 2008, under RTSO Status Blog

We did not expect it so soon, but the front page of our website minus a few minor images has been updated. We are planning to add a Team National Business Exchange logo, and our main logo that we have grown to love at RTSO. You can sort of see a preview of it, because it is the favorites icon you see in the tab at the top of your browser.

Obviously we will be updating a few of our sub-pages, but slowly we’ll get it all back together again.

As always, new customers should not let our changes stop you from requesting help.
We are here for you!

Leave a Comment more...

Re-design scheduled.

by admin on Oct.09, 2008, under RTSO Status Blog

Within the next 14 days, the index of our main website will be updated.

If you’d like to contribute to the content on our site, become a part of it.

The forums and this web-log are still free to join and use.

Comments?

Leave a Comment more...

Remote Tech Support : Up And Running

by admin on Oct.07, 2008, under RTSO Status Blog

Upgrades have been slow but steady these last few weeks. We admit that we cannot always get on-top of things at the right time, but you can chok that up to respect for the hardware. We have recently added a new system to our network and have been expanding on that with extra-ordinary efforts.

There should be no issues when supporting our current customers and future ones with nothing but the best high-tech quality support they deserve. We have been gearing for an easier and more reliable “instant access” type feature, that will revolutionize our entire support feature, and even the process in which we will provide services to the average user.

Because of the diverse nature of our services, I would invite anyone reading this to try our services on a slightly free basis. Join our forums and post your computer problems. We will track and post solutions for anyone that does. Membership to the forums are free.

Hope everyone is well, and may the lord’s blessings be upon us all.

Leave a Comment more...

OUT WITH THE OLD, IN WITH THE NEW

by admin on Sep.20, 2008, under RTSO Status Blog

If anyone is subscribed to RSS feeds on this blog, you may have just realized everything was deleted during the upgrade. Our weblog has been updated to the newest version, so all of our old posts and comments had to be scrubbed.

I appologize to everyone for any inconvenience.

As always, I will still be servicing customers, no matter what happens here.

For any questions or concerns, please pick up your phone and call me.

1-877-811-8203

Have a great day!

Leave a Comment more...

Looking for something?

Use the form below to search the site:

Still not finding what you're looking for? Drop a comment on a post or contact us so we can take care of it!

Visit our friends!

A few highly recommended friends...

Archives

All entries, chronologically...